Payment Policy

Accepted Payment Methods

• Shop Pay
• Visa
• Mastercard
• American Express
• Debit card / Carte bancaire
• Apple Pay
• PayPal
• Zip Pay
• AfterPay

The full list of methods available to you is displayed at checkout based on your device and region.

Currency

All prices on the site and at checkout are in Australian Dollars (AUD). Any applicable taxes and shipping fees are calculated and shown at checkout before payment.

Order Confirmation and Billing

• Payment is charged at the time the order is placed.
• A confirmation email with your order details is sent right after checkout.
• If payment is declined by your bank or payment provider, the order is not created.

Secure Payment Processing

• All transactions are encrypted using SSL.
• Payments are processed by trusted payment providers.
• We do not store your full card details on our servers.

Refunds and Chargebacks

• Refunds are processed according to our refund policy.
• If you have an issue with a charge, please contact us first at contact@thedunefashion.com before raising a chargeback.
• Unauthorised chargebacks will be disputed.

Fraud Prevention

• We reserve the right to cancel or hold any order suspected of fraud or unauthorised activity.
• Additional identity verification may be requested for high value transactions.